Acute Walk In Clinic

At Henderson Medical Centre we aim to provide the best possible care to our patients by continually looking at ways to improve our service.
We have seen an increase in demand for patients enrolling at our clinic and wait times for appointments. This is a trend across NZ.

To address the above, we now provide a daily drop-in clinic for certain groups;

• Children 13 years and under
• New ACC / injuries and
• Acutely unwell patients (eg. abdominal pain / sore throat, cough / UTI / urgent health problems that have developed within the last day or two

It is important to note that for us to see as many patients as possible during the walk-in clinic, we can only deal with one single issue.

A nurse will first triage patients so the most urgent cases get seen first. We anticipate this will provide timely care for patients needing

it while improving access to the daily flow of GP appointments. Please continue to collect a mask on arrival if coming through for a respiratory related issue.

Additionally, whilst it is our intention to safely treat as many patients as possible, there may be occasions where we have been unable to see everyone on the day due to capacity.