Latest Updates

Farewell Dr Ashraff Eilyass

We are sharing the news that Dr. Ashraff Eilyaas has decided to pursue new opportunities after dedicated years of service with HMC.
His last day with the company will be August 8, 2024. Ash has been instrumental in shaping our success and culture during his time here.
Although we will miss him, we fully support his decision to explore new horizons in his career.

Welcome Lucy Adair, Care coordinator extraordinaire

We are excited to welcome our newest staff member Lucy Adair to the HMC team.

She has recently joined us as a Community Care Coordinator as part of the Comprehensive Primary Health Care Team.

Lucy is a Registered Nurse with many years of experience in a vast range of specialities
including neurosurgery and neurology, maternal mental health, infant and child health and
maternity nursing in both the community and hospital settings.

Lucy’s role as our Care Coordinator is to support our GPs and Nurses by coordinating the care for our patient’s health care needs.
Lucy is an advocate for you and your whānau to ensure you receive the best possible health outcomes. Lucy is very much looking
forward to working in this role. Your GP or nurse may ask Lucy to help when:

• You need to refer to external health providers
• You have health needs requiring communication between multiple specialities
• You need support communicating with external health and social providers
• You would benefit from working in partnership to create a wellbeing plan to help you stay healthy and thriving.

Unavoidable Fees Increase

Dear patient,

It is with regret that we have had to recently increase the fees we charge you, our patients.
We have tried to hold off from increasing our fees as we know households are struggling at the moment with the increased cost of living.
We understand this increase will only make healthcare more unaffordable and more inequitable.

However, with government funding increasing by only 4.88% in the last year, And our costs have risen more than 9% this last 12 months alone,
we have been left with no other choice. We have warned the government on multiple occasions that if they didn’t increase funding levels,
we would have to increase fees to help cover our costs or we would have to close the practice. Frustratingly, our warnings have been disregarded.

Please know this is the last resort and is not a decision we have taken lightly, as we truly understand the impact this will have on whānau.
We strongly encourage you to write to the Minister of Health, Dr Shane Reti, along with your local MP. (we can provide you with a templated letter
and contact details or you can draft your own), expressing your dismay at the increase in fees and outlining the impact the increase will have on you
and your whānau.

To receive this letter template and contact details for Dr Shane Reti and our Local MP Phil Twyford please email [email protected].

A physical template can also be picked up in person  from our friendly reception team.

Ngā mihi nui,

Henderson Medical Centre

Dr Theshini Siriwardene

Dr Thesh is now on maternity leave. We are excited to report that Thesh is proudly expecting baby number 2 and we wish her all the very best with her ever-growing family.

At this stage, Thesh will be taking indefinite maternity leave and we will certainly keep you posted if and when she returns.

Farewell Dr Charlotte Chapman

We are deeply saddened to be announcing that our bubbly Dr Chapman will be leaving HMC at the end of May.

Charlotte has decided to pursue new opportunities and challenges outside of HMC. We would like to give Charlotte a special thanks for the outstanding contributions that she’s made to our patient base over the past 2 and half years. Not only has Charlotte been a favourite GP for a number of our patients, she has also been a treasured member of our team. We wish her all the very best for her new journey to come, Dr Chapman’s last day with us will be Tuesday 28th May.

Welcome back Dr Justina Pratap

To our patients who migrated from Valley Medical, you will be delighted to see a friendly and familiar face return.

Not only is she excited to connect with her previous patient base from Valley, but she is also looking forward to meeting HMC’s new and existing patients. Dr Pratap is a general practitioner and also specialises in the insertion and removal of IUCD and Jadelles.

Welcome Michele Walters

Welcome to Michele Walters who has recently joined Henderson Medical Centre as a Clinical Pharmacist.

Michelle brings over 10+ years of experience in Community Pharmacy, is passionate about health improvement, and is committed to providing the highest levels of healthcare to our patients.

Michelle is here to advise and support whanau’s understanding of health conditions and improve the experience with medication treatment. Michele can help your overall well-being, including lifestyle impacts on medicine management and issues that may occur with administering medications.

Introducing: Henderson Medical Centre’s Ear Suctioning Clinic

You asked, and we listened!

Ear suctioning is now available at Henderson Medical Centre. We have a team of nurses trained and equipped with the latest state-of-the-art technology to provide safe and comprehensive ear-suctioning services for our enrolled patients. This service will be available from Monday 11th March, and we’re offering an introductory price of $55.00 if you book in March. The standard price of $65.00 will apply for all bookings made from the 1st of April 2024.

Call us now on 09 837 1110 to book.

Flu Vaccines Available at Henderson Medical Centre

As the colder months approach, it’s important to protect yourself and your loved ones from the flu (influenza). We are pleased to announce that our flu vaccine clinic is now open for bookings starting from Tuesday 2nd of April.

Funded vaccinations are available for individuals aged 65 and over or those considered high-risk. To check if you are eligible for a funded vaccination, please click here.

The cost of the flu vaccination is $27.00, and we would like to remind you that children who are getting a flu shot for the first time and are between the ages of 6 months – 9 years old need to receive two doses, four weeks apart.

Call us now on 09 8371110 to book

Nurse Practitioner: Sneha Haughey

A familiar face has returned to HMC!

Sneha, who was previously our Nurse Manager has returned in the new role of Nurse Practitioner (NP). An NP works in collaboration with the GP team. They can diagnose and treat acute conditions, and order diagnostic tests like x-rays and lab work. NPs have a broad scope of practice and have the same prescribing authority as a GP. NPs have a focus on disease prevention and health education which can enhance clinical interaction with patients. Sneha will be working Monday, Tuesday, and Wednesday each week and is available now for general consultations.

Call us now to book 09 837 1110.

Cardiovascular Disease Risk Assessment

Did you know that Cardiovascular disease is the number one killer in New Zealand? Unfortunately, it’s also the leading cause of premature deaths for Māori and the Pacific communities. We’re here to help! To ensure that you stay healthy, we’re focusing on assessing CVD risks and taking preventive measures.

We recommend that you complete a CVD Risk Assessment every five years.

It’s quick and easy, and it will give you peace of mind. If you’d like to schedule a CVD review with one of our friendly clinical nurses, simply give our reception team a call on (09) 837 1110. They’ll be more than happy to help.

For further information please check out the informative video below

Unable to Make Your Appointment……

Please note, that a Missed Appointment / Late Cancellation Fee of 50% of the service price will be implemented from 8th January 2024. Appointments with GPs are in high demand. If you are unable to attend your appointment or no longer require it, please advise Reception via phone (09 837 1110) or email ([email protected]). If you fail to show up for your appointment or notify us within 3 working hours of your appointment time, this fee will be applied to your account. As this will apply to all age groups, children will incur a flat fee of $10.00.

This has been introduced as we have had a significant increase in the number of patients not turning up for their appointments or have cancelled at the last minute. This means we are not able to fill this spot for patients who need to see a GP urgently. HMC, at their discretion, will remove this charge in exceptional circumstances.

We thank you for your understanding.

Unify Health NZ’s partnership with CareHQ

The last full day of the UnifyHealth booking platform being available will be Thursday 15 February.

Unfortunately, from Friday the 16th of February Unify Health will no longer be available to provide subsidised virtual/in-person appointments via CareHQ.

CareHQ is still available and is a great alternative GP platform with accessible virtual consultations.

To find out more check out there website: https://www.carehq.co.nz/ 

Online Bookings

The functionality to book your appointments online within your Myindici patient portal is back.

Please feel free to utilise this service to book face-to-face and virtual consultations.

New Fee Structure

From the 8th of January 2024, our new fee structure which includes an increased rate now applies.
However, those who pay on the day of the consultation will receive a deduction of $10.00.
Please check out the Hours & Fees tab for further details

Extended walk-in clinic each Monday

Every Monday from the 27th November 2023 the walk-in clinic will now be open from 8:00 am to 12:00 pm midday.

We understand that demand is particularly high on a Monday, and we will continue to evolve our services as time continues to suit the needs of our registered patients. Please note although we will make every effort to safely treat as many patients as possible during the walk-in clinic, we are unable to guarantee an appointment.

Covid-19 / Respiratory Illnesses

If you are coming through to see the GP for a respiratory-related illness, we would appreciate it if you could do a Covid-19 RAT test prior.

If you return a positive result, please inform us at the time of booking and we will instruct you accordingly. For all other respiratory-related illnesses, please collect a mask on arrival. Additionally, please note there are no longer any free services associated with COVID-19 from the Government, therefore appointments will be charged at the standard rate.

Unify Health NZ’s partnership with CareHQ

This summer enrolled patients with CSC cards who book in for a virtual appointment will be charged their usual fee of $19.50.

CSC cardholder discounts are automatically calculated, and patients with no CSC card will automatically receive a $10.00 discount on CareHQ consultations when booking through Unify Health. To book an appointment Click here

Facebook

Henderson Medical Centre is on Facebook please make sure you like our page to keep up to date with all the latest news.
https://www.facebook.com/hmcauckland